The counter and the returns desk are at the same place.
Down's Wholesale Greenhouse
5018 E Thomas Rd, Phoenix, AZ 85018, United States
Phone: +1 602-840-2600
Email: contact@downsgreenhouse.shop
Hours
Monday to Friday, 9:00 AM to 4:00 PM, Phoenix local time. The shipping cutoff is a different clock: 2:00 PM Central Time in Chicago. See the shipping policy.
What to write
For a quote on more than one kit, send the kit names, the quantities, and the delivery state. For a return, read the refund policy first and then tell us you are coming. We do not take returns by mail.